Byron Bathers

Conditions

BYRON BATHERS – TERMS AND CONDITIONS
Payment of the deposit or the total tariff constitutes the clients acceptance of the Terms & Conditions

The tariff quoted is per night, per room and includes (smoke free) accommodation for 1-2 adult guests, a continental breakfast (unless otherwise specified) and G.S.T. (Goods and Services Tax). The "total tariff" is for the total nights booked. Minimum night stays apply (2 - Low & Mid Seasons, 5 - Peak Season, or as specified)

Payment & Confirmation
  1. Bookings made within 7 days of arrival date (Peak Season - within 30 days) secured by payment of the “Total Tariff “.
  2. Bookings made in advance of 8 days of arrival date (Peak Season - 31 days) secured by a “deposit” (50% of the full tariff)
  3. The “balance” ( the remaining 50% of the full tariff ) is payable on arrival except Peak Season (Peak Summer Period, Easter, Splendour) - the “balance” is payable 30 days prior to arrival.
  4. We will confirm your booking in writing, by email, fax or post, when the deposit is received by us.
  5. Payment - Visa, Mastercard, Bankcard, Eftpos, Bank Transfer, Cash. Cheques accepted 14 days in advance of arrival only.
  6. The owner reserves the right to cancel the booking at short notice & attempt to re-let if there is difficulty in finalising accounts.
Cancellation Policy - All cancellations must be made & received in writing by fax or email.
  1. Cancellations received with more than 30 days Notice (60 days Peak Season) - full refund of “deposit” less $100 admin. fee.
  2. Cancellations received with 8 - 29 days Notice (31 - 59 days Peak Season) – “deposit” is forfeited unless the accommodation is re-booked for the same period and tariff, as booked by you. If re-booked the “deposit” will be refunded less a $100 admin. fee.
  3. Cancellations received with 0 – 7 Days Notice (0 - 30 Days Peak Season) - the full amount for the booked accommodation is payable ie the full amount (if pre paid) is forfeited / or the “deposit” is forfeited and the “balance” is payable.
  4. No refund will be made for any early departure whatsoever.
  5. We will make every attempt to meet special requests (including a specific room however due to unforeseen circumstances &/or the natural flow of bookings, we can not guarantee that requests will be met & changes may be made, without notice.
  6. The owners also reserve the right to cancel any booking and provide a full refund if any unforeseen circumstances arise.
  7. Travel Insurance is strongly recommended.
Check-in and Check-out Times
  1. Check-in time is from 2 p.m.
  2. You have provided us with your arrival time and we will ensure that we are here to welcome at that time. If your arrival time changes you must contact us, in advance, or we may not be here to give you access.
  3. Check-out time is by 10 a.m. at the latest.
  4. If you have an early arrival &/or late departure and you wish to occupy your room before / after official check-in / check-out time, you will be required to pre book the room, for which an extra night’s rate will be payable.
To maintain a good standard for all our guests, we require certain conditions to be complied with. We appreciate that all guests will respect our property and happily abide by the following -
  1. Smoking is not permitted anywhere on the property. In the event that smoking is detected a minimum fee of $300 will apply. This fee may be adjusted to cover costs to rid the room/s, soft furnishings, etc. of odour &/or damage & for loss of rent.
  2. The accommodation / facilities are for the exclusive use of booked adult (21 years) guests. Sorry, we do not cater for children.
  3. Maximum of two guests per room (we have 3 rooms - maximum 6 guests at any one time).
  4. Noise is to be kept to an acceptable level at all times. We reserve the right to expel any guest, through noise &/or behaviour that disturbs other guests, neighbours or the owners and/or, that causes damage to our home, without refund of tariff.
  5. Not allowed open flame fires, including candles, in the house or on the property.
  6. Not allowed - Parties / Functions / Pets / Animals
  7. Please ensure your room is left tidy on departure. Extra cleaning &/or stains (beyond normal usage) will be charged accordingly. Please report any incidents that cause staining as soon as they occur.
  8. Please remove sand / dirt before entering the house - an outdoor shower & tap are provided
  9. You (the person who has made the booking) are responsible for any items found to be missing and for all breakages & damages that are beyond reasonable wear & tear. These items must be replaced and / or paid for. Note: High Heels & luggage can scratch timber floors. Luggage racks are provided.
  10. We will hold lost property (if found) for a period of only six weeks. Items found will be returned C.O.D. at your request.
  11. A continental style breakfast is provided each day of your stay. It is placed on a tray & left in the kitchenette refrigerator.
  12. Keep the kitchenette & all shared areas tidy. Each bedroom is provided with a drawer, in the kitchenette, with items in it for it’s occupants exclusive use. There are also items, in the cupboards which are shared amongst all guests. Please ensure that any items used are washed up, dried & put away after you have used them. Place all rubbish in the bins provided. Please re-cycle.
  13. Linen is supplied. Please do not remove any linen from the property except beach towels (these must be returned on or before departure). Towels stained by hair dye or misuse will incur a replacement charge
  14. Rooms are not serviced daily but extra towels, toiletries, etc. are provided. If you stay 4 nights or more, we will clean your room & change your linen mid stay.
  15. You will be issued with one room key & one remote (if you have a car). Lost keys and remotes must be paid for @ $100 each.
  16. On-site outdoor car parking is available and is secured by remote gates.
  17. We do not take responsibility for any loss or damage to your personal belongings or property including loss or damage to vehicles parked on the premises. Please ensure you lock/secure your vehicle, valuables, your room (doors/windows) at all times.
  18. Keep the property secure at all times. Close and lock the front door, bedroom door / windows, pedestrian and car parking gates.
  19. Variations to these conditions may only be made by prior arrangement with the owner in writing.

Bronze Lady

Byron Bathers
2 Fletcher Lane Byron Bay NSW 2481

Tel: +61 (0) 2 6680 7775
Email

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